[Resolved] Shopcj.com — refund against order made with shop cj and same has been returned and reverse pick up done before 2 months still i am following up and calling

Dharmendrasinh Rathore

from Porbandar, Gujarat

Address:	Jamnagar, Gujarat, 361008
Website:	shop cj.com

Dear sir,

Today i had called up and talk with mr. Ansul at the head of complaint department of shop cj and earlier for approx 100 times to this contact details but no response at all and no solution to the customer.

Rs 999/- refund against order made with shop cj and same has been returned and reverse pick up done before 2 months still i am following up and calling every 5 days

Email id - [protected]@shopcj.com
Toll free no[protected]

Order details below attached.
Reverse also done before 2 months.

I had given 1 order of jewellery set but due worst quality material supplied i had returned and claim my money back as refund.

Request to please take appropriate action against this

+6 photos

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May 21, 2018

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

SHOP CJ Network Customer Care's response Hi Dharmendra,

Please accept our sincere apology for the issue you had to face related to the refund. We tried to connect with you twice, however could not establish contact with you. As per our record, We have successfully processed full refund in your given account via[protected] dated 31- March-2018. For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shubhra Singh