[Resolved]  ShopCJ — complaint about 25 pc organizer set

Address:Neemuch, Madhya Pradesh, 458441
Website:Shopcj. com

Respected sir/ma'am
I have placed my order for 25 pc organizer set on 27/1/2018 and it arrived on 31 jan, 2018 but the product was defective so i returned to the address your company has provided but till now neither my product has been replaced nor my money has been refunded. I request you to provide me the updates. Order no. [protected], complaint id[protected]. Update me as soon as possible
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2018
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Feb 18, 2018
BOYZZ! Vs's response
We want return the parcel

Feb 18, 2018
BOYZZ! Vs's response
We want return the parcel which we get
Feb 18, 2018
BOYZZ! Vs's response
We get the parcel but the quality is not so good

Verified Support
Feb 19, 2018
SHOP CJ Network Customer Care's response
Dear Ms. Mirza,

We regret the inconvenience caused to you.

We regret to inform you that we will not be able to process your request at this time as the product was delivered to you on 31-Jan-2018.

As per our company policies we can process a request for refund or replacement only if our customer contacts us within 48 hours from the date of delivery of the product.

Regards,
ShopCJ India
Complaint comments 

Comments

We get the parcel the quality of the fabric not so good and jewelry is to cheap

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information