[Resolved] ShopCJ — delivery delay

inrk

from Mumbai, Maharashtra

Address:	Dehradun, Uttarakhand, 248179
Website:	www.shopcj.com

This is to inform you i ordered 1 order from your shop cj on 18/8/17 my order no is [protected] still i haven't received my order, i belief shop cj is giving a better services, but iam wrong, sincerly very poor service, can you do me a favour please cancelled my order, because its to late i dont need this when i ordered you give me 26-08-17 date, now its 29-08-17.

I called from your side a told whole situtation to him, i agreed to take my order if only when you are not takken the dilivery charges, because the fault is from your side, you should take care off your customers, wating for your reply.

Thanks regards
Rajesh tamta.

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Oct 10, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

SHOP CJ Network Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

We have already forwarded your query and we shall update you about the status soon. Kindly allow us sometime.

In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and hope we get to serve you again in the future.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.