[Resolved]  ShopCJ — Free gifts not received

Address:	Mumbai City, Maharashtra
Website:	shopcj

Hi,

I saw the deal on tv and checked it online and placed the order number [protected] on 26th october 2016. I have made the purchase only for the free massager which was worth rs500. When I placed the order it was showing two free gift 5 in one massager and two pouches. But I have not received any of them. When i called the customer care and spoke to one of thier senior customer care executive, she promised me that the remaining items the massager, two pouches and 100rs coupon will be sent to me and I shall receive the same in 7 to 10 business working days. When i spoke to customer care again they assured me that they are dispatching the items and i will be receiving the remaining items in 10 to 14 business days but i have still not received it. Its been two months i have not received the free gifts and now when i contacted them through email they are asking for a snapshot of the item on their website but the problem is now they have changed the scheme with the product so they are not offering free gifts with it. The offer was under diwali sale and now they are selling the same product without offer. I am sick and tired of calling and messaging them. Please look in to the matter.

Regards,
Dr. Sharma