ShopCJ — no reply and not solving the issue and my money got stuck with them

No use of complaining in this site because it is not helping me out. Everytime you send a message that shopcj will reply you back and my complaint is forwarded to them but are ### chutiyaas not replying and neither solving the issue. I curse them they will never achieve anything in their company and should be banned. It's 7 month I am facing the issue and they are extremely shameless ### company and off course their staff as well as CSE shatuffa khan, Anuja CSE and upper department. When I had paid the amount then why should I pay the 200 extra. They are ### and never understand the pain which I am going through a long time. They are unnecessarily harassing and torturing me and purposely not replying my mails, but scoundrel not solving the issue. They will never be happy in their own life by not helping me out. Staff are useless as well as the managers also. I had paid 1200/ they told me to replace it by ordering again through the coupon code of 999/ which is provided by them and expecting me to pay the delivery charge. What the hell why I should pay the extra 200 from my pocket it's their duty to deliver my product at my doorstep. They can't do like this why u should be punish because of their fault. Seriously they are big chutiyaas why I should pay penalty. I have send. Mails but not sending any reply at all. It's already 7month when my issue will get solved. What a ### company is this. They don't care about the customers, pain, they have no rights to torture the customers. It's bloody my money I have paid 999/+200 for the delivery charge and how they can expect me to pay extra? They never keep their words Anuja told me that to inform them so I did it then also not solving and helping me out. They are acting like I have stealed something from their company it's my money and giving mental trauma. I will file complaint for torturing, mental harassment. They will never understand what am going through long time. They don't care about their reputation also.
Bloody ###, chutiyaas, rascals and I don't have any patience at all. I just want my replaced order with no charges as I had paid to them.