ShopCJ — no solution and not resolved

Why your site is showing complaint is resolved at all. Let me make you clear i am not going to pay any money from myside. Previosly i had paid money for the product with delivery charges. When product is defective its not my fault. They have to adjust it while i am. Ordering replacement product they had given me 999/ then why i will suffer its their duty. 2times i called them. For placing the order they are telling me to pay extra 200 for delivery charge and not placing the order and said they will not help me regarding this. This is not done. I want to finish this matter because coupon had its expiry date. This company is a big # not replying also. I am the onewho is suffering from last 5months its my hard earned money and i have paid it from my pocket and got stuck with this # company now why i pay extra. What the hell my money got stuck not their and they shameless never understand th pain i am going through. They don't know the value of 1200/ until same thing happen to them then they will realize. I don't have patience and its their mistake why i pay the penalty of200 fordelivery charge. They are harassing me unnecessary. I just want to. Place the product with no charge at my pace. This site is not helping me out or shopcj and why you marked it as resolved