ShopCJ — Refund of cotton kurtis

Address:	Kanpur, Uttar Pradesh, 208010
Website:	www.shopcj.com

I placed an order online vide order no [protected] of Glazze PO5 kurtas on 30/06/2016 which was received by me and the product was not properly stitched. Also the material was not good so immediately I called the executive and submit my complaint for its refund but the order was replaced. I again immediately contacted the executive on 10th July and they replied that it will be picked soon and refunded. When no action was taken by the company, I talked Mr. Suraj (senior executive) on 22/07/2016.I was made sure that my problem will be resolved in 48 hrs. On 25th July, I received a message that my concern pertaining to refund against order no. [protected] has been resolved but I did not receive any refund nor the order was picked. I again contacted on 27th July and talked Mr. Asif Khan. He also assured me that my problem will be resolved in next 48 hrs and asked my account details for the same. On 29th July I received same message as on 25th. But no action was taken. On 14th August after recalling the executive my account details were again asked online and I provided them. On 22nd August and then on 25th August again I received a message that my problem is resolved and I will receive the refund shortly. On no action when I recalled on 1st September, I was informed by Ms. Shweta that my product could not be refunded. I really cursed me for shopping with shop cj and not listening to my 100s of office colleagues who suggested me not to shop with shop cj because they all have faced a no of similar problems. the material of the product is really so poor that it cannot be gifted or worn even I placed the order for xxl size while it contains 2 kurtas of Medium size and 3 of xxl size .I seriously want that my problem should be resolved or I am going to start an online campaign against shopcj with my colleagues who have suffered with the similar problems