[Resolved]  ShopCJ — Refund of money

Address:Vadodara, Gujarat, 390019
Website:Shopcj

[protected] my order no in shopcj. I have return my product because of defective mixture grinder jucer received by company but not get refund till date. I have call 100 times in copcj customer care. But not answer positively. More than 6month I have not received my money .it is so unprofessional behavior by company. I want to punished company and also want my money. Also very painful by this type of nature please punished company in monetory form.

Please help
Maulik gorkhani
[protected]
Order no [protected]
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Jan 29, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
SHOP CJ Network Customer Care's response
Hi Maulik,

As discussed over the call, we have shared the bank reference id on your email id. Kindly check the details with your bank. If you face any issue share with us your updated bank statement.

Regards,
ShopCJ India
Complaint comments 

Comments

My name anil mallick product I'd [protected] I return my product at 2nd of Dec because of poor quality but today is 28 Dec and after 26 days I have not received my money even the call center staff are very rough and unfriendly over the phone my experience with stacj is very bad
Please do something I want my money but they not helping me

Anil Mallick
[protected]
Order no [protected]
SHOP CJ Network Customer Care's response, Dec 29, 2016
Verified Support
Hi Anil,

As discussed over the call, we have shared the details with payment team and soon your amount will be refund to your bank account.

Regards,
ShopCJ India
Anil Mallick order number [protected] I return my product at 2nd Dec but after 26 days they are not refund my money even I share my bank detail but still they not even talk in a phone with pleasant manner very bad experience with starcj I will never shop with starcj after this
SHOP CJ Network Customer Care's response, Jan 13, 2017
Verified Support
Hi Anil,

We have processed refund against order no : 20161114060679 on 09-Jan-17 Via NEFT. Kindly check the details with your bank. If you face any issue share with us your updated bank statement.

Regards,
ShopCJ India
anilmallick's reply, Jan 13, 2017
Resolved but the starcj service and product is too bad

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