Shopclue.com — Damaged delivery. Complaint not entertained by company.

Address:

Gurgaon, Haryana

Hi, Shopclue.com rder no 36627173 dated 03 Feb 2015 fro item AQUAFRESH GRAND PLUS RO+UV+UF+MINERALS (WITH FREE PRE-FILTER) Code: 72763244 was delivered by E com docket no[protected] on 10 Feb 2015 in damage condition, without any outer packing and without the free attachment of pre-filter worth rs 850. In this regard, shopclue.com was informed with return request nos. 36627173, 36627173. But no reverse pick up or refund process is arranged by Shopclue.com but all requests are closed without solution. Even after speaking to the customer care executive no solution was provided but I was asked repeatedly to send image of outer packing, where my compliant in itself says that product was not at all packed in any outer box, A RO system in as is box was delivered against my order on in damage condition without free item. Requesting to please get my refund for the product and a compensation for the agony and inconvenience due to not resolving my return request and delivering defective/damage item. With Regards Hemant Garg mob [protected] :