[Resolved] ShopClues — Blackberry[protected]Refurbished) | |||
Hi, I ordered a Blackberry 8250 from shopclues and order no. is 12205299. They shipped me a second hand phone on which new outer body is installed. Its camera is broken and keypad has colour fade over its keys and it seems that it is used set. Now pls help me to get it replaced or get my refund. Was this information helpful? | |||
Complaint marked as Resolved
I went directly to the shopclues office and then they provided me the address of the vendor they have purchased this from. After that vendor replaced this with new one but no response from shopclues so not happy with them. ShopClues.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Support Team,
It is been 2 days since I have lodged this complaint with your customer care and there is no email / call from your side. This is a phone and my official work is getting hampered because of this pls expedite and altleast call me or mail me asap.
Brgds
Ankit Yadav
[protected]
It is been 2 days since I have lodged this complaint with your customer care and there is no email / call from your side. This is a phone and my official work is getting hampered because of this pls expedite and altleast call me or mail me asap.
Brgds
Ankit Yadav
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
We sincerely apologize for the inconvenience caused to you in response to the received product. We have noted your concern and getting this checked on urgent basis. Be assured of receiving the plausible resolution from us ASAP.
Regards,
ShopClues Support!