[Resolved] ShopClues.com — 4999 rs taken from my seller account by shopclues and unable to provide details

Qweerty

from Mumbai, Maharashtra

Address:

Ludhiana, Punjab, 141006

4999 rs taken from my seller account and i asked why did you take money from my account and no one is able to provide me any reason for that. Its been a 2 months since i have been raising ticket seeking for refund but no response. Once premium service team said your premium services has been renewed and when i ask for proof or request i asked to subscribe me for this service then they are unable to furnish me with any proof. They are not returning money either. They have taken two time money from my account.. One was in december and another time is now. I have raised number of tickets and requested them a lot but all in vain. Please help me kindly get my money refunded as i am happy to stop working with shopclues due to this fraud

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Jul 29, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

ShopClues.com Customer Care's response Dear Seller,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your Merchant ID with us to check and resolve this at the earliest.

Best Regards,
Team ShopClues