[Resolved]  ShopClues.com — about the letter with coupon

Address:Pune, Maharashtra

On 4/02/2020 i got a letter with written that i have won lucky draw of 10th birthday of shopclues. And asked for my bank details. I thought shopclues has send this. So i have fill the details and send the photo to following no.[protected] and they said that 'please don't call the customer care number as that is only meant for taking orders or proving sale related information' i saw the number named 'shopcleus online shopping ' and helpline no. Is[protected]. After some time i thought to check for that it is true or not. And they also gave us the redemption rule as following:
1. The total amount coupon prize value will be credited directly to your bank account.
2. All government (Central and state) taxes + processing fees towards the redemption of the prize money will be paid by the winner.
3. The charge levied will be collected in advance and will not be adjusted against the prize money under any circumstances
4. Please read term & condition carefully. All payment will be made on term of state and central government rule. Your bank ac no must link with aadhar card and pan card

*please take look on my complaint respectively*
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Mar 12, 2020
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Feb 04, 2020
Updated by Atharvauw
same letter came but the numbers was different

****respectively****

Verified Support
Feb 06, 2020
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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