[Resolved] ShopClues.com — After 150 Days Refund not getting

durgadasr

from Pune, Maharashtra

Aug 17, 2021

Address:

Haryana

I had purchased 1 mobile on shopclues.com on dated on 4th August 2021, after some personal reason i cancelled my order same day. after the cancellation till date (17 August 2021) i have not received my refund of Rs, 6590/- nor taken call by any customer care agent.
I ahve reminder send to company every day, till i have not received any call as well not received amount in my bank account

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Oct 3, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2021

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We apologize for the inconvenience caused to you.

Based on your concern, we request you to provide us with details of the order (Order ID/Registered Email ID/Registered Contact Number) you have placed with us.

Please share the details within 48 hours so that we can resolve the concern to your satisfaction.

We value your relationship with us and we are looking forward to serve you better.

To track the ticket status click at http://sclu.es/TcBea

Best Regards,
Customer Support Team
ShopClues.com