[Resolved]  ShopClues.com — anniversary lucky draw

Address:Jp Nagar, Suite, Bidar, Karnataka, 585401

I received an envelope with the vouchers and a letter stating that i won the anniversary lucky draw, and when i called the given number the guy said he'll deposit the amount
Obviously that's a fraud i'm assuming after looking at the other complaints but
How is the customer information being leaked?
And how is the company's name being used for the fraud?
I got the calls from [protected] and [protected]
Kindly check and resolve the issue
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Jul 30, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2019
ShopClues.com Customer Care's response
Dear Puja,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

The product what i ordered is totally drfective piece so i want to replace it by the new working earphone otherwise i will complaint u
ShopClues.com Customer Care's response, Jul 2, 2019
Verified Support
Dear Nawaz,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Sir my phone number per call ayadha apko 1280000 rs car winnen kiya.afne12800rs paykaro Pola menne payment transfered to account number sir.total payment 460000rs deposit my Total amount sir. But may proceed no sir. My payment refund me sir please
ShopClues.com Customer Care's response, Jul 3, 2019
Verified Support
Dear Periyathambi,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
I have ordered women black ripped jeans... After receiving it I was dissatisfied with d size and the product.. As I appealed fr d return policy my request has been declined n did receive my cash back nor d return is approved...
ShopClues.com Customer Care's response, Jul 3, 2019
Verified Support
Dear Srilatha,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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