ShopClues.com — Bad quality of product and very bad service provided

Address:Thane, Maharashtra, 400612
Website:www.shopclues.com

I had ordered a product from Shop Clues website and they delivered the product very late which is Fidato Bag-pack and Watch but both the product quality is very bad and when I many time call and email then they always assures me that they will pickup the defective material or else they will refund the money back. But till date no pickup was done till now as well as they are not refund the money back to me. Details are as follows:. COD order number: 71912578 Order Date: 16 Oct 2015, 09:06 PM Product: Fidato Red Backpack Fidato Mens Watch Combo Code: 83314428
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Nov 23, 2015
Updated by K. F. Landge
Still no positive response from Shop Clues.
Nov 26, 2015
Updated by K. F. Landge
Ship clues call and give assiduity that we processed refund first then return pickup but still not any actual operation perform in this matter.

Incident Details after details uploaded on Consumer Portal are mentioned below:

I received a call from courier boy, name Rakesh Mani M.num [protected], he is talking very Rudely with me, and miss behaving and used very harsh words.
Nov 26, 2015
Updated by K. F. Landge
Shop clues call and give assiduity that we processed refund first then return pickup but still not any actual operation perform in this matter.

After incident details uploaded on Consumer Portal are mentioned below:

I received a call from courier boy, name Rakesh Mani Mobile no. [protected], he is talking very Rudely with me, and miss behaving and used very harsh words.
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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