[Resolved]  ShopClues.com — Call received behalf of shopclues

Address:house number-782 i block brs nagaer ludhiana

Hi concern

This is inform you that from last three days i have received call from mobile number [protected].. They said we calling from shop clues.. They have all detail what i ordered on your side complete detail of product also confirm me my residences.. They offer me you have won bumper prize rs. 820000.00 you avail cash or you avail maruti swift four wheeler. Both option available for you... Attached for you ref.

Said me you transfer some rs.4250.00 for processing. So that we proceed your prize.

I want written clarification on same how he got my personal information whose i share with you when i ordered product with you. I will claim on your company if any fraud happen with me.. I file legal complaint against your company if my not received sufficient reply from your side. And also share call recording with media and social sides if not get response from your side..

M very much surprsed once i got message same like merchant app once i order -
Expecting positive response from your side asap.

Regards
Ashok gulati
[protected].
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Aug 7, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Dear Ashok,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Hlo . This is real or fake . That’s my Question . Your company customer send me one massage . I won in lucky draw TaTa nexon car this massage is fake or real pls answer it

ShopClues.com Customer Care's response, Aug 19, 2020
Verified Support
Dear Sree,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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