[Resolved] ShopClues.com — call regarding lucky draw offer | |
We received a call from no. " [protected]" saying that you have been selected for lucky draw of Rs.12, 60, 000 or Car. He also had our details which are on my shopclues accounts such as order description and address. Also to receive cash instead of cheque he asked us for our bank account no. Is this call a fraud ? and how did he got our personal information from shopclues account? Was this information helpful? | |
Jul 13, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jun 10, 2019 ShopClues.com Customer Care's response Dear Jyoti, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |
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+91 12 4441 4888 (Customer Support)
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues