[Resolved]  ShopClues.com — Cheap product sold on website

this is the worst ever online shopping site.. please do not purchase anything from here they only sell cheap quality products ________________________________________ Shopclues Support, Sep 26 12:16 PM: Dear Anjum, Thank you for shopping with ShopClues.com. This is with reference to your query regarding order no. 20522347. We sincerely apologize for the inconvenience caused to you. We express our inability to accept your return request as we have sent you the standard quality product as per the description mentioned on the website. Therefore, we may not be able to fulfill your return request as per our return policy. We appreciate patience and understanding in this matter. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Kanika ShopClues.com ________________________________________ Anjum Shaik, Sep 26 11:20 AM: Great team of shopclue, How would you know the quality of the products by the picture.. you are also fooling your customer by putting high resolution images for the product to look good but when the customer buys the product we get to know the product quality which is cheap. Please get the attached product picked up and return my money. You just mentioned in your mail below it’s a standard quality.. do you know the meaning of standard atleast?? Anjum Shaikh - Anjum Shaik, Sep 24 05:46 PM: Hi Sanjay, If you say it’s the same product then let me tell you it’s a pathetic and cheap quality product that you are selling and misguiding the customer with the wrong pictures posted on your website. If I click a picture after wearing the product that you have send I am sure it will not be anywhere closer to the one you guys have uploaded on your website. So I need my money back and please get your cheap quality product picked up. But definitely I will upload the pictures on my face book and advise all my friends not to shop from Shopclue. Anjum Shaikh - ________________________________________ Shopclues Support, Sep 24 05:23 PM: Dear Anjum, Thank you for shopping with ShopClues.com This is with reference to your order no. 20522347 placed with us. We express our inability to accept your return request as we have sent you the same product ordered by you. Moreover, it is of standard quality. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Sanjay ShopClues.com ________________________________________ Anjum Shaik, Sep 22 01:13 PM: Comment: The quality is 3rd Grade.. please return my money.. i never want to come back to your store Order Number: 20522347 Return Number: 461709 Product: Casa Joya Green - White Cotton Lycra Leggings Reason: Quality Action: Refund Click to view image: https://images.shopclues.com/error Cheers, ShopClues Support Team.
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Aug 14, 2020
Complaint marked as Resolved 
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I have purchased 3 pants for Rs.804 and when the package comes i was shocked to find that it is of outdated fashion and resembles bell bottom of 80's and completely different from the picture shown against the product.Order No.20862227


I was not able to upload the photo in Return Request of Shopclues and we cannot submit the request without uploading the photo. The photo size is less than 500 kb but it is not getting uploaded. I have raised the point of not being able to upload the photo to shop clues team but they are ony providing me link to raise the complaint.


I dont know whether they will reject the claim stating I have not raised the claim within the stipulated time.


RAJASEKHAR
Very lengthy return process also unable to upload photo of product ( size124 kb ), in others words no return and refund facility on this site. I have had worst experience with shopclues. Will suggest friends to go for this site and experience the same.

Order Number(01 Dec 2014, 11:15 PM[protected]


Ashwini Singh

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