this is the worst ever online shopping site.. please do not purchase anything from here they only sell cheap quality products
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Shopclues Support, Sep 26 12:16 PM:
Dear Anjum,
Thank you for shopping with ShopClues.com.
This is with reference to your query regarding order no. 20522347.
We sincerely apologize for the inconvenience caused to you. We express our inability to accept your return request as we have sent you the standard quality product as per the description mentioned on the website. Therefore, we may not be able to fulfill your return request as per our return policy.
We appreciate patience and understanding in this matter. For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Kanika
ShopClues.com
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Anjum Shaik, Sep 26 11:20 AM:
Great team of shopclue,
How would you know the quality of the products by the picture.. you are also fooling your customer by putting high resolution images for the product to look good but when the customer buys the product we get to know the product quality which is cheap. Please get the attached product picked up and return my money.
You just mentioned in your mail below it’s a standard quality.. do you know the meaning of standard atleast??
Anjum Shaikh -
Anjum Shaik, Sep 24 05:46 PM:
Hi Sanjay,
If you say it’s the same product then let me tell you it’s a pathetic and cheap quality product that you are selling and misguiding the customer with the wrong pictures posted on your website. If I click a picture after wearing the product that you have send I am sure it will not be anywhere closer to the one you guys have uploaded on your website. So I need my money back and please get your cheap quality product picked up.
But definitely I will upload the pictures on my face book and advise all my friends not to shop from Shopclue.
Anjum Shaikh -
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Shopclues Support, Sep 24 05:23 PM:
Dear Anjum,
Thank you for shopping with ShopClues.com
This is with reference to your order no. 20522347 placed with us.
We express our inability to accept your return request as we have sent you the same product ordered by you. Moreover, it is of standard quality. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Sanjay
ShopClues.com
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Anjum Shaik, Sep 22 01:13 PM:
Comment: The quality is 3rd Grade.. please return my money.. i never want to come back to your store
Order Number: 20522347
Return Number: 461709
Product: Casa Joya Green - White Cotton Lycra Leggings
Reason: Quality
Action: Refund
Click to view image: https://images.shopclues.com/error
Cheers,
ShopClues Support Team.
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I was not able to upload the photo in Return Request of Shopclues and we cannot submit the request without uploading the photo. The photo size is less than 500 kb but it is not getting uploaded. I have raised the point of not being able to upload the photo to shop clues team but they are ony providing me link to raise the complaint.
I dont know whether they will reject the claim stating I have not raised the claim within the stipulated time.
RAJASEKHAR