Address: | Kolkata, West Bengal |
I have made a purchase with order ID 56109775. This was a steel butter dish with a butter knife as was shown in the picture catalogue and the specification. But when I received the product the butter knife was not there rather the empty plastic packet in which the knife should be there was in it. Promptly I made a return request as the product was not to my requirement as I do want the butter pot with a butter knife only. But surprisingly they said that I have to follow various procedures like I have to took photographs of the delivered product from different angle with the receipt bill etc which were a very hazardous process. I sent the pictures to them too, but till date no return or refund has been initiated at per their end. I gave the order on 10th June 2015 and got the product on 14th June 2015 and lodged the return request on the same day. But till now no action has been taken, A worst customer support, would not buy anything from this site any more. Was this information helpful? |
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