[Resolved]  ShopClues.com — Cheating Customer Money

Address:

Bangalore, Karnataka

Hi All I bought a Sony DAV-TZ215 Home Theatre on 12/09/2014 (Order no:[protected] and received only by 20/09/2014. Being a huge Sony Box there was no proper bubblewrap on it and when i opened the product, DVD Player edge was broken and Sub-Woofer front part is broken. So i called shopclues customer service on 23/09/2014 to replacement of the product. They asked me to send the pictures of broken pieces which i did on the same day. But they haven't generated any reference number for replacement. From 23/09/2014 till 10/10/2014 they were playing with me to send different photos which i did too. On 10/10, i was so angry and asked for a refund of the product. They sent me an email that they will get back to me after 3 business days. But till date they never picked the product nor refunded my money. Please help in raising a civil complaint in the court against this brutal, no good, cheating online website and shut this kind of Spam Online websites forever. Order Number: 20231691 Order date: 12 Sep 2014, 06:18 AM Return: 466359 Return Request Date: 10 Oct 2014, 12:00 PM Action: Refund Status: RMA Request Is Auto Approved Regards, Gowtham R