ShopClues.com — Cluebucks/ customer services/ no warranty/ faulty packaging

Address:	122001
Website:	www.shopclues.com

I have multiple complaints against shopclues and i request for strong reaction and compensation. I purchased Skybags strolley for Rs.3, 899 viz order 75038017 on 08 Nov 2015 at 04:05 PM after i found that i will get 1050 cluebucks in Ghar Lao Diwali sale. And when they did not credit them, i wrote multiple emails to them inquiring it.Also since they sent unsigned warranty plus they had packed my strolley without a bubble wrap and directly, i inquired about that also. And even today i am awaiting their response. Then without any idea, or information or response to queries, they expired my 927 cluebucks (1 bucks=1 Rupee) in 5 days when this is what their website says: Clues Bucks have an expiry date, which means that they will not be available after a fixed time period: Transaction Clues Bucks that you earn as part of a prepaid order expire after 120 days from the date of issuance Refund ClueBucks which are awarded as part of a payment refund have no expiry date Awards & Other Clues Bucks that you might win in contests on our social media sites or as any other reward expire after 180 days And even after contacting them again and again they did not help me. one of their customer services lied to me and sent this email: ... ShopClues Support, Dec 11, 4:04 PM: Dear Customer, Greetings from ShopClues.com. This is with reference to your query about Clues Bucks. We apologize for the inconvenience caused to you. We would like to inform you that we have credited Clues Bucks in your ShopClues account for "Ghar Lao vapsi Sale", kindly check your account for the same. For further assistance, kindly refer to www.shopclues.com/help We look forward to your shopping with us again! Best Regards, Rahul Customer Support Team ShopClues.com ... They have not even replied about warranty or packaging. Importantly they have not done it and even after i called them and wrote again on [protected]@shopclues.com, there has been no reply.