[Resolved]  ShopClues.com — complaint

Address:Mumbai City, Maharashtra

Guys don't shop from this site... Its a fake site. I had ordered for a body fitter and they sent me socks. There is a vast difference between the two.. I had placed this order on 5th Dec. but till 30th Dec i have no clue of it. I had asked for a replacement but still didn't get it. everyday I call the customer support and the answer I get is we will forward the request. But nothing like that happens. Also the customer support executives are trained to just say one sentence, " We will talk to our mailing n dispatch team.." They don't say anything apart from this sentence.. I think the site is full of illiterate people as they don't know the difference between the products.. i have spent double the amount in calling these people and wasted so much time and money over them... I would rather go out to the market and buy the product.. I generally do online shopping from almost all sites, but i have never faced a problem with anyone. This the first time when I m following up for almost everyday... Also the customer support executives suck to the core as they don't help the customer, they confuse them... I wouldn't recommend this site to anyone... Rather I would like everyone to help me close this shopping site as it is just harassing the customers.. Plz guys help me with it.. All those who have faced a problem with this site plz lets come together and file a complain in the consumer court... So that we all get justice... I want your support...
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Aug 14, 2020
Complaint marked as Resolved 
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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