[Resolved] ShopClues.com — complaint - product not shipped - need refund | |||
My name is sameer. Now i have placed the order on 28th for three items: 1. Portable folding 4 layer tier shoe rack with wardrobe cover - did not receive but paid rs.669 2. 3in1 kitchen shelf cleaning stand holder - received yesterday and paid rs.149 3. Plastic vegetable fruit basket rice wash sieve washing bowl - received today - paid rs. 114 The 1st and 2nd item - i only received 3in1 kitchen item apart from shoe rack but had too pay rs. 893 since the delivery guy said they only gave one item and that i had to call and complain with customer service care number, so i raised a ticket but no response. One of the executive through whatsapp (+[protected] neha sinha, pings me and i told her the same but she didnt even bother to understand or help. I didnt get the product nor a refund Was this information helpful? | |||
Aug 4, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jul 04, 2019 ShopClues.com Customer Care's response Dear Sameer, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Please share your order details to enable us to check and resolve this at the earliest. Best Regards, Team ShopClues | |||
 2 Comments | |||
Comments
AC no are complete details sent to costamar care
ShopClues.com Customer Care's response, Jul 11, 2019
Verified Support
Dear Periya,
Greetings from ShopClues.com
We would like to begin by apologising for the inconvenience this may have caused you.
Please share your concern along with order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
We would like to begin by apologising for the inconvenience this may have caused you.
Please share your concern along with order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues
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Please reply to me fast is it correct or not
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues