[Resolved]  ShopClues.com — damaged product received from shopclues and return not arrange

Address:Thane, Maharashtra, 421503
Website:www.shopclues.com

This is my shopcluse order i'd
[protected]
[protected]

I had recived doormat usabale and deffective so i had complaint to shopcluse and shopclues had returned arrnsge from coueir partner

They are not taking back this product i had missed my 1 day job for waiting coueir executive by shopclues he had not come

Ultimately it is my loss i want my 1 day payment of rs 1000 or refund my money back of two order returnless and give me my compensation of loss happen by shopclues
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Apr 1, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2019
ShopClues.com Customer Care's response
Dear Ganraj,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

The courier team attempted the pickup of the product from your registered address. However, the pickup was unsuccessful as they were unable to find your address or your contact number was not reachable.

In this case, our courier team shall reattempt the pickup within next 2 days. You can also share your alternate contact number with us so that the same can be updated in the pickup details.

Requesting your patience here.

Best Regards,
Team ShopClues
Feb 25, 2019
Updated by Ganraj Patil
No response from shopclues plz refund my money back as Returnless or arrange reverse pickup at my door ...return executive is not coming at my area and door
Feb 27, 2019
Updated by Ganraj Patil
Order number[protected]

I had recived damage and broken product due to poor packing and shipping the product had been damage internally no use of accepting damage and broken
Even return pickup person will not accept this broken product plz refund my money back returnless. Plz take this back to you and refund my money back i m frusted due to shopcluse reverse pickup executive who had harrased me
Verified Support
Feb 28, 2019
ShopClues.com Customer Care's response
Dear Ganraj,

Greetings from ShopClues.com

We'd like to inform you that refund of Rs. 175 against the order ID[protected] and the refund of Rs. 147 against the order ID[protected] has been processed on 27th Feb, 2019 which will reflect in your bank account number ending with XXXXXXX7510 by the end of the day.

Requesting your patience here.

Best Regards,
Team ShopClues
Complaint comments 

Comments

I have received different model so, i created a return request but my return request was rejected without any reason & my permission.
OD:[protected]
RD:7118303

Gùddîê Ñürsãt's reply, Feb 26, 2019
Please help me about this problem against shopclues & Look at the photo, what is their reaction?
I got lucky coupon 100000 through post ..he/she using u r name on documents.

I received through post .

Please clarify.
[protected]
Jagadek
Hyderabad

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