ShopClues.com — Damaged & used product delivered

Address:	190004
Website:	www.shopclues.com

I would like to inform you through this forum that i had purchased imported tv of sony company but when i received the product the tv was both used and with broken display. Subsequently i requested to return the product. After very much delay and no return shipment arranged i was asked to self ship this product and whose charges will be reimbursed.
After intimating this poor standard company that it will make me rs 3500 to return ship the product i was assured courier charges will be paid. Now once they have received the product and refund has been provided i have been denied courier charges till date.
No explanation whatsoever is being provided.
My order no was[protected]