[Resolved] ShopClues.com — Data security | |
I would like to inform you after registration and purchase items by your app. All my personal data like contact number, address and what I was purchased last items by your app all things know unknown person. He fake call me for reward. Your security is really very poor. According to personal security this is not good for customer. This is really very big mistake by your company.How leak all my personal data. If you can't provide safety on app. Then why we download the app and purchase any items on your app. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support May 19, 2021 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com We apologize for any inconvenience this may have caused to you. We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication. We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues. To know more about fraud details Click here - http://sclu.es/CNh5J To track the ticket status click at http://sclu.es/QSFnO Best Regards, Customer Support Team ShopClues.com | |
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues