ShopClues.com — Defective Item no replacement no refund. | |||
Hi, I have bought worth Rs.640 Carpet from Shopclues.com order no[protected]. dated - 10 oct 2015. I received product on 13/10/2015 noticed there is defective in material and asked shop clues.com for refund, 16 days left there is no proper answer from customer support ..very pathetic service experienced from shopclues.com . Regards, Mohan. Was this information helpful? | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Dear Customer,
Greetings From ShopClues.com
We would like to inform you that we merchant has approved your return request and we have arranged the pick-up for your product, against the order through courier company. Our courier partner will contact you to get the product picked up within 4-5 business days.
Please ensure that the product is packed tightly with all stuffs which you have received from ShopClues. Further, we would like inform you that refund or replacement will be done after receiving of product in our warehouse, alternately you can track your return status at http://www.shopclues.com/trackorder
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Upasana
ShopClues.com
S::S
as per above last update from shopclues Oct 15, 3:16 PM: 20 days left there is no reverse pickup done & no refund. fed up with very poor service...