[Resolved] ShopClues.com — Defective product of zero value delivered | |||||
Shopclues is one the organization which is non customer friendly, they take the problem of customer as a source of their entertainment. A highly irresponsible and fraud company. They delivered me a invalid window 8.1 activation key. It is rejected by windows during online activation after entering the key. Firstly they provided invalid key. Secondly, in customer service deptt, facility of receiving call from customer has been stopped. Thirdly, after repeatedly emailing and making them aware of defective product. They are not responding in time, and it has been more than 6 days neither they replace or refund the amount 599 rs. They are not bothered about inconvenience or agony of customer. There services is worst and pathetic. A highly unreliable and insincere company in respect of resolving queries. Or escalation of customer. Was this information helpful? | |||||
Aug 13, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Aug 19, 2020 ShopClues.com Customer Care's response Dear Pushkar, We sincerely apologize for the inconvenience caused to you. We have forwarded this request to the billing department to process the refund. You can expect the next update from us by 21st Aug'20 Best Regards, Customer Support Team ShopClues.com | |||||
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