[Resolved] ShopClues.com — defective product received return rejected order id id[protected]
R
Ritesh Singh 7708
from Noida, Uttar Pradesh
I purchased one product set of of 2 pcs 30 feet multi color rgb ladi from shopclues.com on 7-11-19 with order id[protected] after receiving the product we found that product is not working/ defective. I select for replacement but it's showing that time replacement is not available so i select for return but they rejected my return request unfaithful. Shopclues is big name in online marketplace so help me this matter to replacement/refund for my defective product.. Thanks
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Dec 16, 2019
Complaint marked as Resolved
ShopClues.com customer support has been notified about the posted complaint.
We would like to begin by apologizing for the inconvenience this may have caused you.
As we have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after proper quality check.
Hence, we are unable to process your request. We appreciate your understanding in this matter.
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