[Resolved]  ShopClues.com — Defective product returned, refund awaited since 4 months

Address:Mumbai City, Maharashtra

Shopclues.com - The worst website I have ever had the chance to shop on. I ordered a USB 3G modem in Nov 2013 for Rs 1, 199. Order number - Order #8470909. Turns out that the product description was wrong and the product was not unlocked, so non-usable in india. They agreed to a refund. I sent the product back, but they never got back to me. I sent them the courier receipt and the proof of sending the product back. It has been 4 months that I have been waiting for my refund now and they stopped responding to my inquiries. Its a shame that such websites exist and give a bad name to indian e-commerce industry. I would never shop on Shopclues.com ever and would also recommend other online shoppers not to use the services of Shopclues.com ever. Shame on you Shopclues.com Amitoj
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Amitoj,


We sincerely apologize for the experience you had. We are getting the concern checked on priority and will share the timely updates with you. Be assured of receiving the plausible resolution from us. For other assistance, reach us at www.shopclues.com/support or[protected].


Regards,
ShopClues Support!
Dear Amitoj,

We sincerely apologize for the experience you had. We are getting the concern checked on priority and will share the timely updates with you. Be assured of receiving the plausible resolution from us. For other assistance, reach us at www.shopclues.com/support or
[protected].

Regards,
ShopClues Support!

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