ShopClues.com — defective product with wrong specs delivered...no response from seller n shopclues

akbarsyed

Address:

Aurangabad, Maharashtra

I orderd a laptp on 02 Sep 2014, 09:30 PM of laptop my order no is #19325727...i got the product in which keypad is not working and graphic processor also missing...immediatley contacted cc for return and u r seller denird and u r people has updated the status of return as Resolved eith Customer which is totaly nonsense...no call or maill i recieved...then i contact ur cc and told them abt this..they told tht the sler has told laptop doesbt contain a graphic procesor...???i then why have u mentiond this in the laptop specs...u r selling wrong item with wrong description...and still u r people r forwarding the issue

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ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer,

We regret the experience you had. We have noted your concern & getting this checked. The updates will be shared to you via mail/call.

Regards,
ShopClues Support!

akbarsyed

U have been wauting ..since u have posted a comnent...till there is no mail or call i recieved from u r side...and what the hell is...u have updated the stautus of compkaint as return request closed???.r u kidding me...
When i told u r cc executive that nonsense man is telling me that it is not a shopclues concern..!!!
Then why r u selling defective product to people...and playing with us...u have u listed it in u r site...this is totaly insane..