[Resolved] ShopClues.com — defective wrist watch | |||
I have ordered 7 wrist watches from loretta surat shopclues.com and received defective watches. I also tried to contact the shopclues office but no one Answered. I also placed return request but it too was rejected by them and there is no return option available on their site. Date : 22 feb 2019 Client no. [protected] Refund money in our bank account Was this information helpful? | |||
Apr 5, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Feb 28, 2019 ShopClues.com Customer Care's response Dear Swasty, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. With reference to your request against Order ID[protected] for Gujju Rocks Life Print Analog Men's Wrist Watch, we would like to inform you that the refund of Rs. 1660.00 has been processed in your ShopClues account in the form of Clues Bucks on 28th Feb, 2019. To check the available balance, please login to https://myaccount.shopclues.com/index.php?dispatch=reward_points.userlog. Please note that the Clues Bucks are your money secured as credits in your ShopClues account which can be used in your next purchase with us. Below are the steps to place an order using CluesBucks: -Log on to ShopClues.com using your registered e-mail address and password -Select the product you wish to buy -Click on "Buy Now" -At the Review Cart page, redeemable Clues Bucks will be visible. -Click on "Redeem" and the amount will be deducted from your product cost. To know more about Clues Bucks, kindly refer http://www.shopclues.com/cluesbucks.html. Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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I had recived damage and broken product due to poor packing and shipping the product had been damage internally no use of accepting damage and broken
Even return pickup person will not accept this broken product plz refund my money back Returnless