— Delayed Refund amount

Address:Tiruvarur, Tamil Nadu

I have ordered Crazy Helmet with ISI Mark on 15th June 2015 in shopclues through order no: 56762857. And it has been delivered 1st July 2015. But they sent without ISI mark helmet and the quality of the helmet is also very poor. I have sent return request on July 5th 2015. Refund Request #3709305. They said "return request is approved. We will not pickup the product and you can choose to discard it. The Refund or Reshipment will be automatically processed by us". Almost a 60 days gone there is no refund from them. every time i asking them about this issue there is no positive reply from them so far. I am very much disappointed with their service. Kindly taking up this issue and try to resolve it as soon as possible.

Thanking you

Yours truly

cell: [protected]
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Complaint comments 


Very bad customer care. Very much disappointment with shopclues

Somebody calling from [protected] and asking my card details and OTP regarding this complaint. If i am refuse to give my OTP they will close the request they said. Somebody working here to loot the innocent peoples money. Be aware

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