[Resolved] ShopClues.com — Delivered Faulty Products | |||
I placed a Prepaid Order on ShopClues for KSJ USB Cables pack of three but when My Order delivered to me I didn't checked instantly because I believed on ShopClues. But 2 Days before Yesterday My Mi USB Cable was stolen by somebody and then I opened the ShopClues delivered Package of 3 Data Cables but I found one of the Data Cable was broken and other two were not working even after connected via Adapters, PC and Laptop too but both the Data Cables didn't work that's why I needed to too many Calls to Shopclues but IVR didn't connected My Call to so-called Customer Care Representative. If somebody has any kind of doubt about me then He/She can check out My Calls' History. REALLY A WORST EXPERIENCE WITH SHOPCLUES! Was this information helpful? | |||
Oct 22, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Sep 19, 2021 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com This is in reference to the request raised against the Order ID[protected] for KSJ USB Fast Charging Data Cable Pack of 3 (White). We apologize for the inconvenience you have faced, hence, we have processed the refund into your original source on 15th Sept'21, which is expected to reflect by 25th Sept'21. Kindly wait till the given timeline. Assuring you of our best services always. Best Regards, Customer Support Team ShopClues.com | |||
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