ShopClues.com — Delivered wrong product

hem007

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I have order two products, One product I received but not the actual order which I had placed instead of the actual order they gave plastic thing. Yet one more product they have to deliver. I am trying to call them but customer care number is not connecting and no email support or e-chat support is there. This is really a fake company. Don't buy anything from this company. Don't know how I will get my money back or the actual order which I had been place order.

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Comments

hem007

from Mumbai, Maharashtra

Worst service and company, who don't know how to deal with their customer. No updates on the mail which sent them. Customer care number for customer support is not working as of now (tried from yesterday afternoon to till now).

kamle39

from Jaipur, Rajasthan

I got my order shoes in wrong size my COD order 25311729. I ordered for size 6 but i got size 9 so i requested for replace the order. Request has been logged by you with ticket number 1337192 on dated[protected] but no one came for pick up the shoes so please take action immediately

ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at www.shopclues.com/help.

Thanks
Team ShopClues