[Resolved] ShopClues.com — Delivery of ordered product | |||||
I order jeans combo on 3rd of April and made the payment online, My order Id is 89502747. I received the message on 4th April that my order is dispatch and the estimated date was 10-11th April however I was comfortable but after 10th and 11th till now I haven't got yet, I mailed these guys to tell me the status or if they have some problem with my address to reach me I mailed all the details which was quite sufficient to reach a stranger person after 1 day I got the response that they will forward my concern to the concerned courier partner and till now I haven't receive any single call any message from their side. I requested for refund however neither I received my order or nor refund, they are trying to contact me as well when I sent an email to them. I am very disappointed with the services, it was waste of money and waste of time. Still I would request them to take needful action otherwise they guys cannot survive. Regards khushi sindhwani [protected] Was this information helpful? | |||||
Apr 16, 2016 Complaint marked as Resolved haven't taken any steps yet, they marked my complaint closed but they haven't done anything for the same. ShopClues.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
One of the representative by the name of Deepak called but he asked that you want refund ok we will refund your amount ideally the representative should ask to resolved the problem first and after that if the customer is still not get satisfied then they need to give the option for refund. Such a fake service. Please do forward to them this is not about the 600 or 700 hundred rupees its about what services you provided to the customer and why he/she is complaining you guyz need to listen the complain first Instead of listening me you are showing me your ego and you are disconnecting the call. This is not the way on which you are guys are going on.
Reply
It is heights now they guy's closed my complaint and marked that as resolved they guy's haven't spoke with me clearly and they resolved my complaint
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