[Resolved]  ShopClues.com — Did Not get my Product yet and no information about it.

Address:Nagpur, Maharashtra

I buy a Beats by Dr.Dre Studio / Mixr Headphones Special Editions OEM on 6th Oct, 2014 at 2:50 pm through online shopping by shop clues and make the payment online but till now I did not receive the product and cannot track it also. It show last detail of 9th Oct, 2014 and it was told that I will receive the product by 16th Oct. When i complain about it they are providing me a ticket number and telling that they will get back to me within two working days but I am getting no positive response. Product details are Product: Beats by Dr.Dre Studio / Mixr Headphones Special Editions OEM Order number: 22096379 Tracking number: [protected] Cost: Rs 449 + 19 shipping charge. So kindly help me.
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Aug 14, 2020
Complaint marked as Resolved 
Oct 21, 2014
Updated by Abhi_1209
Now they are telling that my product is lost after two weeks. I have order it on 6th Oct and on 20th Oct they are showing the product is lost.
Complaint comments 

Comments

Dear Abhishek,

We are coordinating with the courier partner on immediate basis & will get back to with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!
from last 7 days you are coordinating with the courier partner on immediate basis but i am not getting any result or information. @shopclues.

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