ShopClues.com — did not receive the complete product

Address:

Hyderabad, Andhra Pradesh

sir I placed the order on www.shopclues.com on 26/01/2015 i dint receive the free ear phones and so i raised a complaint still 10/02/2015 no response so i used the product on 10th a person came to my house and ask me to return the product I used it so I dint return it but i must receive the free earphone i am i right but they are not providing it so please help me my mobile no is [protected] mail id is [protected]@gmail.com order no is 35239897 i book - Sony OEM CP-F10L 10000mAh USB Power Bank Pack WITH FREE BEATS BY DR.DRE EARPHONE COMBO OFFER Code: 5052660