ShopClues.com — "digital weighing scale 150kg" product not delivered

Address:600100

I've booked the order "Digital Weighing Scale 150kg" on 08-Oct-2015. But the product is not yet delivered.

I have sent many emails for shopclues customer care, But I didn't get any update.
Atleast they would have to response my emails.

Please take an action & help me to get the refund.

Order No: 70609120
Order Date : 08 Oct 2015, 04:15 PM
Contact No : [protected]
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Email Reference :
[protected][protected]

Arun Kumar

Oct 29 (1 day ago)

to ShopClues.com
Hi Team,

Please provide your update on this product. I have verified with Courier (Chennai side) & they said "They didn't receive it.

Regards,
Arunkumar.A


On Wed, Oct 28, 2015 at 9:56 AM, Arun Kumar wrote:

Hi Team,

Any update from your side ?

Regards,
Arunkumar.A

On Mon, Oct 26, 2015 at 10:13 PM, Arun Kumar wrote:

Thanks. Please deliver soon or cancel the order.
On Oct 26, 2015 5:46 AM, "ShopClues.com" wrote:

##- Please type your reply above this line -##


ShopClues Support, Oct 26, 11:16 AM:

Dear Customer,

Greetings from ShopClues.com!

We sincerely apologize for the inconvenience caused to you. Based on your concern, we have forwarded your case to our courier partner for arranging delivery on urgent basis and we are following up with them. As soon as we receive any information from them, we will update you with the same.

For further assistance, kindly refer to www.shopclues.com/help

Best Regards,
Customer Support Team
Amit
ShopClues.com


Arunkumar A, Oct 26, 12:48 AM:

I've ordered this product on 9th Oct for some urgent work. Today is 26th Oct, But this product is not yet delivered. Delivery date was keepon increasing automatically when i check on my order status.
I'm really unhappy & bad about shopclues.
I've ordered the same product on other shopping website & it was delivered in 2 days to me.


Cheers,
ShopClues Support Team.

Message-Id:NEODWZWMVJ_562dbe2eb25a6_a6c73f9c402cd3202294f7_sprut

Finally, I've received my product by today. Really worst customer support.

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