ShopClues.com — Duplicate, Defective, Not Refunding the CASH

Address:	Faridabad, Haryana, 121001
Website:	WWW.SHOPCLUES.COM

Sir/Mam SHOP CLUES-Ticket No of Complaint-4396102 I have order from the product from the shop clues Order no. 66138840 Product was Defective and part were missing. I returned the product and they refund my money in form of Cluebucks. They haven't informed me. Then I order another product from that clue bucks Order no.67500984 That product was duplicate. I told them to give me that product or CASH BACK. They again gave me Cluebucks. Now from last 10 days there staff is Misguiding and Fooling me that Wait for the 2 days and after 2 days again same. Then some of them says u cant be refunded. Some Holds a call for 30 min and then Disconnects. When I asked to transfer call to senior or provide the details of senior every one deny to provide the details of senior. Even shared the details of A/C with them they are not refunding. They are ACEPTING that they have misguided me and done mistakes from there end. Still not ready to refund and pay my mobile charges that I have done to them. I request the concern department to have a look into a matter.Your steps will be highly appreciable Lokesh Sapra [protected]