[Resolved] ShopClues.com — Expired product, Non returnable

[Resolved] ShopClues.com — Expired product, Non returnable

B BiswasSuraj Jul 26, 2021 Jul 28, 2021 This thread was updated on Jul 28, 2021

Order Number:[protected] Ordered Galway Natural Twist Green Tea from ShopClues. Delivery agent didn't deliver on time due to lockdown measures however updated delivered. Went to the courier office to pick it up. I ordered for a pack of 2 and recived only one pack, paid 665 for 2 however recieved only 1 of rs 360 and top of that the product has expired in March of 2021 and I ordered in July only. Also the order is non returnable. ShopClues doesn't have proper redressal forum. Need to wait for a day or 2 get a reply on mail from them . The seller is cheating it's customers taking advantage of non returnable policy. If the product is okay why would I return ? And if product is not okay why should I pay and not be able to return? Seller information: SUNRISE INTERNATIONAL Parbhat road, Gurudev Nagar, Zairkpur, Punjab : 140603 Phone: [protected] However they aren't even picking calls. Was this information helpful? No (0) Yes (0)
Sep 4, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jul 28, 2021 ShopClues.com Customer Care's response Dear Theyiesi, Greetings from ShopClues.com We apologize for the inconvenience which has been caused to you against the Order ID[protected] for Galway Natural Twist Green Tea Lemon (Pack Of 2). Please note that we are working on your request and you can expect the next update from us within next 48 hours. We appreciate your patience and will ensure that we will provide you with the best possible resolution at the earliest. Best Regards, Customer Support Team ShopClues.com
Add a Comment	Share
Submit Close