Submit a Complaint
Online Shopping
ShopClues.com

ShopClues.com — fake product (sennheiser cx-180 headphone)

Address: Kolkata, West Bengal, 700056

I have purchased a sennheiser cx-180 headphone on 26th may 2017. Now it is not working. Then i go to service center to claim warranty but they have told me that my product is not genuine and they have shown me the difference between original and duplicate. It was totally unexpected from shopclues such a big company. Please help me. I have the invoice from shopclues and order detail in my mail box.
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
 
2 Comments

Related ShopClues.com reviews

[Resolved]ShopClues.com - Refund not process yet[Resolved]ShopClues.com - Refund on hold of order id 213286272[Resolved]ShopClues.com - I didn't received my refund yet.[Resolved]ShopClues.com - Pending Amount and Re-Active My Seller Account[Resolved]ShopClues - Order canceled but money not refunded
View all 6999 ShopClues.com Reviews

Comments

I ordered 3 black-coloured belts (order ID[protected]. But I received only 2 belts and full payment had been done. One belt is black and another is brown. Please take back the brown coloured belt and send me anther 2 black- coloured belts as early as possible. My Mobile No. is [protected].
Reply
ShopClues.com Customer Care's response, Sep 28, 2017
Verified Support
Hey, trust our representative had a word with you and your concern has been sorted. Do let us know if you need any kind of assistance. We're always here for you.
Sincere Apologies. Do share your order details to enable us to assist you further.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    46
    Resolved
    1673
    View all 6999 ShopClues.com reviews & complaints
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information