[Resolved]  ShopClues.com — fake product sent

Address:623534

I bought a refurbished mobile in shopclues.com the mobile which they sent me is a china mobile only the panel is original. Also when i try to contact them the response from them is poor, also they are telling we have sent the correct product. Therefore they are telling me that they can't return my money how can i put 1600 rs for fake china mobile. Kindly help me out
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Mar 22, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
ShopClues.com Customer Care's response
Dear Yaamini,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

The return has been approved from our end and the product is expected to be picked up by 23rd Feb'19. Please wait till then.

Best Regards,
Team ShopClues.
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Comments

I was buy a mocco horns from shopclus and in that horns there was one lead who give 18 sound in horns but when I plugged the he was not working please help and that was not in market plzzzz help

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