ShopClues.com — False buyer protection by shopclues.com | |||||
I made a purchase of Acer laptop from ShopClues.com . I received the package on 4th Jan 2016 and on 5th Jan itself, I raised the replacement request with ShopClues.com as the laptop was faulty. The battery of the laptop doesn't charge or work. I called up ShopClues customer care 3 times and placed my feedback online but no response from ShopClues. Later, I get a message from them that the return has been declined and now I need to contact Acer support myself. I received the mail from ShopClues that I am 100% secure under Buyer Protection Rights. What a perfect example of Buyer protection and the complaint was raised in a day and the window period of return is 10 days as per their site. Please have this issue reported with ShopClues as this is a clear case of fraud and cheating on ShopClues end. Laptop details: Order number with ShopClues: 80186307 Acer aspire E3-111 Serial number: UNMNUSI001E2941944 Was this information helpful? | |||||
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ShopClues.com customer support has been notified about the posted complaint. | |||||
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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My friend it happened to me and you know what I did I reordered the same product but this time COD / Cash on Delivery when the order came I gave the delivery man some money to open the pack and I removed the item and replaced it with bar soap and returned the order asking him to report as "item not collected" now let shop clues have a bath with the soap stinking people that they are