[Resolved]  ShopClues.com — Faulty product delivered and not replacing

Address:Hyderabad, Andhra Pradesh

I have brought a "BSNL Penta T-pad IS701C White" from Shopclues.com on 11th October and received it on 19th October 2013. The Tab stopped working the second day. When I have approached the Customer care, they said that the piece is under 1 yr warranty by the company and asked me to go to the service center. I went to the service center and got it repaired a couple of times and again it is not working. It is not even a month since I purchased this product and I couldn't use it for more than 2 hours. Please help me on this.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Jagdish,


We are regretful for the inconvenience caused to you. The received product avails 1 year manufacturer warranty from the brand. We request you to share the concern with the brand executives at the nearest service center. For other assistance, write to us at www.shopclues.com/support.


Regards,
ShopClues Support

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