[Resolved] ShopClues.com — fraud and spam | |||
I am getting call and messages from fraud shopclues regarding my purchases. They know all the details of my purchases and continuously texting and calling me for Prize, they are saying that I had won a four wheeler car and for registration they are requesting for money. This incident has happened previous year too. That's why I had stopped shopping with shopclues. Someone is leaking customer data. Kindly take strict action regarding this. I am sending you the details of text messages as screenshot. Was this information helpful? | |||
Jul 17, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jun 15, 2019 ShopClues.com Customer Care's response Dear Rohit, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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This is very bad .why u r making customer fool...ur product is duplicate.its show shopcluse image in market .in future i m trying to avoid to purchase product from shopcluse pls return my amount..my product id is[protected]..( 3 deodorant set. )
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
As per our records, the product has been delivered to you on 28th May, 2019 however, you have registered complaint on 11th Jun, 2019.
Please note: As per ShopClues return policy, request for return/replacement is accepted within 10 days of delivery which is already over.
Hence, we are unable to fulfill your request. Seeking for your understanding in this matter.
Best Regards,
Team ShopClues