[Resolved]  ShopClues.com — fraud calling

Website:www.shopclueswinners.in

Sir, the fraud called me and send sms that you have won tata safari.
Market value is 1280000 rs.So for registration you will have to
pay 6600 rs. But i verrified and rejected it. They called me by this no.
Mob.No.[protected] whatsup no.[protected], other no. Are[protected], mob no.-[protected].And they have made a fraud websites like shopclus, www.Shopclueswinners.In.If any action can you take against the cheaters.
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May 26, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
ShopClues.com Customer Care's response
Dear Neelesh,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

I have complaint so many time but there is no answer for my complain.. what is this.. shopclues is the worst app i hv ever come across.. i want quick action on it.. just refund the amount of the product as soon as possible

ShopClues.com Customer Care's response, Apr 30, 2019
Verified Support
Dear Aradhna,

Greetings from ShopClues.com

We're sorry for the inconvenience caused to you.

We've checked the details and found that the refund of Rs. 213.00 against the order ID 172026736 has been processed on 18th Apr, 2019 which will reflect into your Debit Card account by today end of the day. The RRN for your reference is 910600249357. Request you to kindly wait till the end of the day.

Moreover, we're not arranging the reverse pickup of the delivered product. You may keep or dispose the product at your convenience.

Requesting your patience here.

Best Regards,
Team ShopClues
This is not my order product u provide me saree and i was not order this i was order western gown so plz return this product and refund my money 855 rupee
ShopClues.com Customer Care's response, Apr 30, 2019
Verified Support
Dear Aviraj,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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