[Resolved]  ShopClues.com — fraud of rs 7500

I purchased few things from shopclues few days ago and today my mom got a call saying that i have won a lottery of 4 lakh rupees as they had the same details i gave to shopclues so believing in it she gave her bank details and they asked her to pay 7500 as registration fees and later on after paying the registration fees they asked for 25000 as gst and she realised that it was a fraud she also got the no. From Shopcluesprize.in andnow they are refusing to refund the money by saying will refund it later.. It was a fake call and we got scammed How can we order something from such a company where our data is not safe and their customer support no. Is also not connecting please kindly do something in this matter..
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Jun 16, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
ShopClues.com Customer Care's response
Dear Usha,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

True Colors Black Casual Analog Metal Quartz Round Watch For Men.
Really am very sad about this products. watches is not properly runing some times its stop runing. y i don't know what's problem. my request is shop clues is not well am not prospering this website.
ShopClues.com Customer Care's response, May 17, 2019
Verified Support
Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Sir maine ek hms tatto universal sunlight protection ko kharida jb vo psand ni aaya to return krne ke liye kiya to uski recipt par bar code wala no faad diya gya tha pahle se hi jiisse vo return na kiya ja sake pls help me

ShopClues.com Customer Care's response, May 22, 2019
Verified Support
Dear Adarsh,

Namaste! ShopClues.com ke saath shopping karne ke liye dhanyawaad.

Kripaya apna order id text ke dwara ya clear image me humare saath share karein taaki hum aapki sahayata kar sakein.

Dhanyawaad

Best Regards,
Team ShopClues

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