ShopClues.com — Fraudulent removal of my money/cluebucks

Address:	Gurgaon, Haryana, 122001
Website:	Shopclues.com

This is the mail I got from ShopClues for cancelling my order. Hi mayengbam, Greetings from Shopclues.com. Sincere apologies to inform you that we are unable to fulfill your order 77744974 and therefore cancelled the same. Refund ModeClues Bucks Refund in Clues Bucks350.00 Total Refund350.00 ShopClues Refund ID8271378 Expected Date of Refund20/12/15 Expected Date of Refund to show in your Account20/12/15 It says the cluebucks will show up in my account on 20/12/2015. But they credited the 350 clubucks on 17/12/2015 (there is no intimation to me about the credit) and within 24hours on 18/12/2015 they remove the 350 cluebucks telling me that it expired. This is pure fraud. So stay away from this company who sells 3rd class products and using all means to cheat the customers. Their customer support is awful just like their 3rd class products. (Original email and cluebucks statement screenshots are attached)