[Resolved] ShopClues.com — Game download link which doesnt work

jackmon

from Delhi, Delhi

Jul 7, 2021

Address:

Shopclues.com

My name is jacob philip and my mobile number is [protected] I purchased GTA 5 download link from shopclues.com and after downloading the game from the link it is not installing and showing error. I paid Rupees 380 and i asked for a refund but havent received any response yet. The site is not at all trustworthy at all. Providing fake links which doesnt work. I need my refund

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Aug 29, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Jul 07, 2021

Updated by jackmon My oder id is[protected]. I need my refund soon

Jul 19, 2021

Updated by jackmon Regarding ny order id[protected] from shopclues i havent recieved my refund yet in my bank even after the deadline from shopclues that was 17/7/2021. I contacted them multiple times but they havent provided me a resolution for the same. They transfered the refund as cluebucks and i transfered the cluebucks to my original bank account but havent got it in my bank yet. They are not even providing me a reference number for the refund to check with bank. Toomuch disappointed with shopclues service.

Verified Support

Jul 23, 2021

ShopClues.com Customer Care's response Dear Philip,

Greetings from ShopClues.com

We apologize for the inconvenience which has been caused to you against the Order ID[protected] for GTA V PC Game Download Link Only 37 GB Game (No any physical storage).

Please note that we are working on your request and you can expect the next update from us within next 48 hours.

We appreciate your patience and will ensure that we will provide you with the best possible resolution at the earliest.

Best Regards,
Customer Support Team
ShopClues.com

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Comments

jackmon

from Delhi, Delhi

Jul 19, 2021

As per the shopcluea they have told me that my refund will be credited in my bank account by 17/7/2021 but till now i havent got it credited in my bank accoount i contacted thwm multiple times but till now they havent provided me a resolution. They didnt even given me a refund reference number to check with my bank. Iam totally disappointed with shopclues service. Till now the refund has not been reflected in my bank through which i made my payment.